Privacy & Cookie Policy

1. Data Controller

The data controller responsible for the processing of personal data on this website is:

• SignTools.dk
• Hestehavevej 22, Building 9, Gate 10, 5856 Ryslinge, Denmark
• Email: info@signtools.dk

2. What Information Do We Collect?

When you visit our website or contact us, we may collect the following information:

• Name, email address, phone number, and company name (when you fill out our contact form)
• Technical data such as IP address, browser type, operating system, and screen resolution
• Behavioral data such as page views, visit duration, and navigation patterns (via Google Analytics)
• Cookies and similar technologies (see section 5)

We do not collect social security numbers, payment information, or other sensitive personal data through the website.

3. Purpose of Processing

We process your personal data for the following purposes:

• To respond to inquiries submitted via the contact form
• To prepare and send quotations for our products
• To analyze traffic and user behavior in order to improve website content and user experience
• To ensure the technical functionality and security of the website

We never sell or share your personal data with third parties for commercial purposes.

4. Legal Basis

The processing of your personal data is based on:

• Consent (GDPR Art. 6(1)(a)) — for cookies and analytics
• Legitimate interest (GDPR Art. 6(1)(f)) — to improve our service and website experience
• Contractual necessity (GDPR Art. 6(1)(b)) — to process inquiries and prepare quotations

5. Cookies

Our website uses cookies — small text files stored on your device when you visit the site. Cookies help us understand how visitors use the website so we can optimize content and functionality.

We use the following cookies:

You can delete cookies at any time in your browser settings or configure your browser to block cookies. Please note that this may affect your experience on the website.

6. Third Parties and Data Processors

We use the following third-party services that may process personal data on our behalf:

• Google Analytics (Google LLC) — for web analytics and traffic measurement. Google Analytics uses anonymized IP addresses.

We have entered into data processing agreements where required and ensure that a valid transfer mechanism is in place for transfers to countries outside the EU/EEA.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purpose for which it was collected. Contact form data is deleted no later than 2 years after the last correspondence. Anonymized analytics data is retained for up to 26 months in Google Analytics.

8. Your Rights

As a data subject, you have the following rights under the GDPR:

• Right of access — you can request information about the personal data we hold about you
• Right to rectification — you can have incorrect data corrected
• Right to erasure — you can request that we delete your personal data
• Right to restriction — you can request that we restrict the processing of your data
• Right to data portability — you can receive your data in a machine-readable format
• Right to object — you can object to our processing based on legitimate interest

Contact us at info@signtools.dk to exercise your rights. We will respond to your request within 30 days.

9. Right to Complain

If you believe that our processing of your personal data violates applicable legislation, you have the right to lodge a complaint with the Danish Data Protection Agency:

• Datatilsynet (Danish Data Protection Agency)
• Carl Jacobsens Vej 35, 2500 Valby, Denmark
• Phone: +45 33 19 32 00
• Email: dt@datatilsynet.dk

10. Changes to This Policy

We reserve the right to update this privacy and cookie policy. In the event of significant changes, this will be clearly communicated on the website. We recommend that you review this page regularly to stay informed.